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Haven Tents Help Center

Answers to all things related to the Haven Tent, Haven XL, and Haven Safari. Contact Haven Tents with any questions.

FAQs About Haven Tents | Haven Tents

Can I use my own pad with the Haven Tent?

Is there going to be an XL pad cover?

What do I do if my pad is deflating?

What is the lowest temperature rating on the insulated pad?

Is it normal for my XL pad to fold?

Do I need to use an under quilt with the Haven Tent?

Pads

How long will it take for my package to arrive?

Delivery Issues

Shipping to Canada and Europe

Changes to Shipping Address

Shipping

What is your return and warranty policy?

Can I exchange my tent for another size if I don’t fit in it?

Returns and Warranty

Can I use guy lines on the corner tent loops to reduce sway?

Can the Haven Tent “go-to-ground”?

Can I use a hammock stand with the Haven Tent?

I’m not sure I want the tent. Is there a way to try it out?

What are the maximum weight limits on the Haven Tent?

Are there any physical stores that I can buy a tent from?

Is there a two-person Haven Tent?

Does Haven Tents have an affiliate program?

What does my Haven Tent come with?

General FAQ

What is the difference between the standard and lightweight rainfly?

What are the grommets for on the Rainfly?

How do the toggles and loops work on the rainfly?

Is my rainfly leaking?

Rainflies

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Pads

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Returns and Warranty

General FAQ

Rainflies