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Haven Tents Help Center logo

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Orders and Shipping

Shipping-related questions

How long will it take for my package to arrive?

Shipments within the USA. We work hard to get each order processed, packaged, and shipped within no more than 2 business days. Once it ships, it takes between 3 and 5 business days to arrive at your address. Shipments in Europe. Orders placed from ou

Delivery and Shipping Issues

For the most part, there shouldn't be any issues with getting your tent delivered to your shipping address. Occasionally tracking information can be updated prematurely and show as delivered when in fact, it was not. We recommend waiting 48 hours to

Shipping to Addresses Outside of the USA

We are happy to announce that an in effort to meet you wherever you are, we have ways to get you a Haven Tent worldwide. If you are in Europe, please place your order directly on haventents.com. By doing so, we will ship your order from our warehouse

Changes to Shipping Address

Once an order is placed, it is usually packed and shipped out within 1 business day. Up until the package leaves our warehouse, changes to your shipping address can be made by sending us a message. In the event that the package leaves and a change to

General Ordering and Shipping Information

To make the purchase process seamless, you can order our products directly from our official website, HavenTents.com, which caters to customers worldwide. For customers in the United States, you can also find our products on Amazon.com. If you're loc

Shipping During Peak Times of the Year

Depending on the time of year, the time it takes to ship out your items may be longer than our standard shipping time. Some examples of these days are:. If you place an order during one of these times of the year, please keep in mind that we will shi

Items Available in Europe

We are working hard to bring our entire product catalog to everyone no matter where you live. In the meantime, though, we are only able to offer a limited selection of items to ship from our European warehouse. If you are placing an order to an addre