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Haven Tents Help Center logo

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What payment methods do you accept?

We accept various payment methods including Visa, MasterCard, American Express, Discover, and PayPal. We also accept other methods such as Amazon Pay, Apple Pay, Meta Pay, and Google Pay. If you are curious whether we accept your preferred payment me

Can multiple discount codes be stacked together?

We generally allow only one discount code per order at checkout. If you have an exclusive code or offer and would like to know if it can be combined with other ongoing discounts, please contact us directly for clarification before completing your pur

How can I receive an offered discount after my purchase?

If you have made a purchase and realized that you were eligible for a discount that wasn't applied, please reach out to us with the discount code. In some cases, we can refund you the amount equivalent to the discount post-purchase, as long as the pr

What should I do if I'm charged for a service or add-on I didn't request?

We apologize for any inconvenience. During checkout, there may be an option selected by default for 'Free Returns and Shipping protection', which has an associated cost. Please scroll down and uncheck the box next to this option to remove the added c

How do Shop Pay Installments work?

Shop Pay Installments allow you to split your purchase into multiple payments, interest-free. At checkout, choose Shop Pay, select 'Installments', and follow the prompts to set up your payment plan.

How do I use a gift card for my purchase

To use a gift card, enter the code in the 'Gift Card or Discount Code' box at checkout. The value of the gift card will be deducted from your order total. You can use multiple gift cards on a single purchase.