If you are an outfitter looking to get some Haven Tents for your business, or a company looking to carry our products in your shop, we may be able to help. Contact us and select "Reseller/Wholesale/Outfitter/Partnership Inquiry" under the category fi

If you are an outfitter looking to get some Haven Tents for your business, or a company looking to carry our products in your shop, we may be able to help. <a href="https://haventents.com/pages/contact">Contact us</a> and select &quot;Reseller/Wholesale/Outfitter/Partnership Inquiry&quot; under the category field. In your message, please provide as much detailed information as possible including your business name, location, and anything else that would be helpful for us to know. We will respond as soon as we can.Please note that we are currently not accepting any requests for reselling&#xA0;our products within the USA since we operate directly through our own D2C sales channels. If you operate a business outside of the USA, and would like to sell our products, feel free to contact us.

General Wholesale, Resale, and Outfitter Information

Whether you have been approved to sell Haven Tents products as a retailer, or purchase at wholesale prices as an outfitter or other organization, you will most likely be given an account to use on our website. When logged into this account, all of th

Whether you have been approved to sell Haven Tents products as a retailer, or purchase at wholesale prices as an outfitter or other organization, you will most likely be given an account to use on our website. When logged into this account, all of the prices that are displayed on our website will have your price catalog automatically applied.&#xA0;At checkout, you will have the option to store your payment information for a faster checkout experience in the future. This payment method will be available for all authorized users of your company account to use.&#xA0;If you are a tax-exempt company, no tax will be applied at checkout.&#xA0;If you have any issues accessing your account, please <a href="https://haventents.com/pages/contact">contact us</a>.

Company Accounts

More questions? Send us a message! Depending on support volume, we typically respond within a couple of minutes during business hours.

More questions? Email us! We typically respond within a couple of hours.

More questions? Call us! If we don't answer, leave a message, or shoot us a text message. Our phone line is active between 9:00 AM and 3:00 PM MST, Monday-Friday.

Shipping Guide

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About

Returns and Warranty

Setup Guide

Shop Tents

Shop Accessories

Contact

Haven Tents Help Center

Running a business and are interested in stocking Haven Tents?

Wholesale, Resale, and Outfitters

Can I use my own pad with the Haven Tent?

What do I do if my pad is deflating?

What is the lowest temperature rating on the insulated pad?

Is it normal for my XL pad to fold?

Do I need to use an under quilt with the Haven Tent?

The Haven Insulated Pad Cover

Pads

How long will it take for my package to arrive?

Delivery and Shipping Issues

Shipping to Addresses Outside of the USA

Changes to Shipping Address

General Ordering and Shipping Information

Shipping During Peak Times of the Year

Items Available in Europe

Orders and Shipping

What is your return and warranty policy?

Can I exchange my tent for another size or style?

How long does it take to process returns?

Can I use guy lines on the corner tent loops to reduce sway?

Can the Haven Tent “go-to-ground”?

Can I use a hammock stand with the Haven Tent?

How can I test or try out a Haven Tent?

What are the maximum weight limits on the Haven Tent?

Are there any physical stores that I can buy a tent from?

Is there a two-person Haven Tent?

Does Haven Tents have an Affiliate/Influencer/Creator Program?

What does my Haven Tent come with?

Are the tents fire resistant?

Key Features and Models

Assembly and Usage

Safety Guidelines

Does Haven Tents use PFAs in their products?

Cleaning Your Haven Tent

Lost or Broken Items and Parts

What is a Haven Second?

Haven Tents Contact Information

Can my dog sleep in the Haven Tent with me?🐶

All About Zenbivy

General FAQ

What is the difference between the standard and lightweight rainfly?

What are the grommets for on the Rainfly?

How do the toggles and loops work on the rainfly?

Is my rainfly leaking?

Rainflies

Haven Creators Network

General Community and Social Media Information

Future Products and Updates

Community and Social Media