How can I test or try out a Haven Tent?Updated 7 months ago

If you live in the US, go ahead and place an order and be sure to check the box at checkout to include our Backyard Demo - Free Returns and Shipping Protection with your order. This will allow you to get a tent and try it out within 60 days. If you decide you want nothing to do with it, send it back for a full refund, for free. You don't even have to pay shipping. Just keep in mind -- we don't get many back :)

The Backyard Demo is just like it sounds. Set it up in the backyard (or other similar location) that is away from dirt, pet hair, tree sap, and campfire smoke. If your tent is returned in a condition that is not "like-new", we will be unable to issue a refund for it and it will be sent back to you to keep. Learn more about this on our Returns and Warranty page.

To start a return or exchange, visit our returns portal.