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I think I got a different pad from what I orderedUpdated 2 months ago

If you ordered a Premium Haven Tent Pad, but it says, "Standard Insulated Pad" there is a good chance that you still got what you ordered. 

When we were developing the Premium Haven Tent Pad, we had not settled on a name for it before we received it because we wanted to make it available as soon as possible. Because of that, the name on the pad defaulted to "Standard Insulated Pad". 

The best way to tell which pad you have is to look at the pad and match it with the pictures below:

The big differences are that the Premium pad has:

  • The valve is closer to the corner
  • There is writing to the left of the logo

If, after reviewing this, you still believe you have the wrong pad, please contact us. 

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