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Haven Tents Help Center

Your tent will come with everything you need to ensure a great night&apos;s sleep:<ul><li>Hammock Body&#xA0;</li><li><a href="https://haventents.com/products/haven-insulated-pad">Haven Insulated Pad</a> (unless you select &quot;no pad&quot; when purchasing)</li><li>Bug net</li><li>Rainfly</li><li>2 steel carabiners</li><li>Tree straps</li><li>4 adjustable guylines</li><li>4 stakes</li></ul>Make sure to check out all of our other <a href="https://haventents.com/collections/hammock-accessories">accessories</a> before placing your order!Looking for lighter options? Choose, &quot;Lightweight Fly&quot; when checking out. Also, check out our <a href="https://haventents.com/products/ultralight-carabiners">Ultralight Carabiners</a> and our *<a href="https://haventents.com/products/haven-ultralight-pad">Ultralight Pad</a>! *Ultralight Pad is only available with the standard size Haven Tent

Your tent will include everything you need for a good night's sleep. Before you place your order, be sure to go over all of Haven's additional accessories!

What does my Haven Tent come with?

General FAQ

Can I use my own pad with the Haven Tent?

Is there going to be an XL pad cover?

What do I do if my pad is deflating?

What is the lowest temperature rating on the insulated pad?

Is it normal for my XL pad to fold?

Do I need to use an under quilt with the Haven Tent?

Pads

How long will it take for my package to arrive?

Delivery Issues

Shipping to Canada and Europe

Changes to Shipping Address

Shipping

What is your return and warranty policy?

Can I exchange my tent for another size if I don’t fit in it?

Returns and Warranty

Can I use guy lines on the corner tent loops to reduce sway?

Can the Haven Tent “go-to-ground”?

Can I use a hammock stand with the Haven Tent?

I’m not sure I want the tent. Is there a way to try it out?

What are the maximum weight limits on the Haven Tent?

Are there any physical stores that I can buy a tent from?

Is there a two-person Haven Tent?

Does Haven Tents have an affiliate program?

What is the difference between the standard and lightweight rainfly?

What are the grommets for on the Rainfly?

How do the toggles and loops work on the rainfly?

Is my rainfly leaking?

Rainflies

What does my Haven Tent come with?Updated 7 months ago