General Ordering and Shipping Information

To make your purchase process seamless, here’s what you need to know about ordering and shipping from Haven Tents.

Where to Order

You can purchase our products directly from our official website, HavenTents.com, where we cater to customers around the world. For customers in the United States, our products are also available on Amazon.com. If you’re located outside the United States, check out our Shipping Guide for more details, including a list of our retail partners with exclusive rights to sell our products globally and details on shipping from various locations.

Shipping Information

Shipping Within the United States

We process and ship orders every weekday from our warehouse in Utah. Orders typically ship the next business day and arrive within 2 to 5 days in the continental United States. Please note that we do not ship to PO boxes.

International Shipping

For international customers, we offer shipping options worldwide. Shipping costs will be calculated at checkout based on your location. If you’re located outside the United States, refer to our Shipping Guide for more specific information.

Shipping to Europe

For customers in Europe, we have a dedicated warehouse in Slovakia, ensuring faster delivery. Orders to European addresses ship from Slovakia and are typically processed within 1-2 business days.

Order Tracking and Management

For the latest updates on your order, log in to your account through our customer portal on HavenTents.com. From there, you can view tracking information, manage your order, and check the estimated delivery time.

We’re committed to making your shopping experience with Haven Tents as smooth as possible. If you have any additional questions, don’t hesitate to reach out to our customer service team.