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Haven Tents Help Center

<p>We are working hard to bring our entire product catalog to everyone no matter where you live. In the meantime, though, we are only able to offer a limited selection of items to ship from our European warehouse.&#xA0;</p><p>If you are placing an order to an address in Europe, the following tent styles are available for purchase:</p><table style="width: 100%;"><tbody><tr><td style="width: 25.0000%;"><br></td><td><h3 style="text-align: center;" id="haven-tent">Haven Tent</h3></td><td><h3 style="text-align: center;" id="haven-xl">Haven XL</h3></td><td><h3 style="text-align: center;" id="haven-safari">Haven Safari</h3></td></tr><tr><td><h3 style="text-align: center;" id="hammock-body">Hammock Body</h3></td><td style="width: 24.9277%;"><ul><li>Forest Green</li><li>Sky Blue</li></ul></td><td style="width: 24.9277%;"><ul id="isPasted"><li>Forest Green</li><li>Sky Blue</li></ul></td><td style="width: 24.9277%;"><ul><li>Canopy Green</li><li>Canopy Camo</li><li>Sand</li><li>Southwest</li></ul></td></tr><tr><td><h3 style="text-align: center;" id="rainfly">Rainfly</h3></td><td style="width: 24.9277%;"><ul><li>Forest Green - Light</li><li>Digital Camo - Light</li><li>Digital Camo</li><li>Sky Blue - Light</li><li>Sky Blue</li><li>No Rainfly</li></ul></td><td style="width: 24.9277%;"><ul><li>Forest Green</li><li>Digital Camo</li><li>Sky Blue</li><li>No Rainfly</li></ul></td><td style="width: 24.9277%;"><ul><li>Not Applicable</li></ul></td></tr><tr><td><h3 style="text-align: center;" id="pad">Pad</h3></td><td style="width: 24.9277%;"><ul><li>Orange Standard Insulated Pad</li><li>No Pad</li></ul></td><td style="width: 24.9277%;"><p><br></p><ul id="isPasted"><li>Orange XL Insulated Pad</li><li>No Pad</li></ul><br></td><td style="width: 24.9277%;"><ul><li>Insulated Pad</li><li>No Insulated Pad</li></ul></td></tr></tbody></table><p><br></p><p>If you try to choose an item or combination of items that are not included in this table (for example, a Premium Insulated Pad), you will be unable to add the items to the cart.</p><hr><p>If you would like an item that is not currently stocked at our EU warehouse, <a href="http://haventents.com/pages/contact">contact us</a> and we can help get your items ordered. Just keep in mind that items shipped internationally from our US warehouse will incur shipping and import duties.</p>

We are working hard to bring our entire product catalog to everyone no matter where you live. In the meantime, though, we are only able to offer a limited selection of items to ship from our European warehouse. If you are placing an order to an addre

Products Available in Europe | Haven Tents Help Center

Orders and Shipping

Can I use my own pad with the Haven Tent?

What do I do if my pad is deflating?

What is the lowest temperature rating on the insulated pad?

Is it normal for my XL pad to fold?

Do I need to use an under quilt with the Haven Tent?

The Haven Insulated Pad Cover

Pads

How long will it take for my package to arrive?

Delivery and Shipping Issues

Shipping to Addresses Outside of the USA

Changes to Shipping Address

General Ordering and Shipping Information

Shipping During Peak Times of the Year

Items Available in Europe

What is your return and warranty policy?

Can I exchange my tent for another size or style?

How long does it take to process returns?

Can I use guy lines on the corner tent loops to reduce sway?

Can the Haven Tent “go-to-ground”?

Can I use a hammock stand with the Haven Tent?

How can I test or try out a Haven Tent?

What are the maximum weight limits on the Haven Tent?

Are there any physical stores that I can buy a tent from?

Is there a two-person Haven Tent?

Does Haven Tents have an Affiliate/Influencer/Creator Program?

What does my Haven Tent come with?

Are the tents fire resistant?

Key Features and Models

Assembly and Usage

Safety Guidelines

Does Haven Tents use PFAs in their products?

Cleaning Your Haven Tent

Lost or Broken Items and Parts

What is a Haven Second?

Haven Tents Contact Information

Can my dog sleep in the Haven Tent with me?🐶

All About Zenbivy

General FAQ

What is the difference between the standard and lightweight rainfly?

What are the grommets for on the Rainfly?

How do the toggles and loops work on the rainfly?

Is my rainfly leaking?

Rainflies

Haven Creators Network

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Wholesale, Resale, and Outfitters

Haven Tent

Haven XL

Haven Safari

Hammock Body

Rainfly

	Haven Tent	Haven XL	Haven Safari
Hammock Body	Forest Green Sky Blue	Forest Green Sky Blue	Canopy Green Canopy Camo Sand Southwest
Rainfly	Forest Green - Light Digital Camo - Light Digital Camo Sky Blue - Light Sky Blue No Rainfly	Forest Green Digital Camo Sky Blue No Rainfly	Not Applicable
Pad	Orange Standard Insulated Pad No Pad	Orange XL Insulated Pad No Pad	Insulated Pad No Insulated Pad

Items Available in EuropeUpdated a month ago

Haven Tent

Haven XL

Haven Safari

Hammock Body

Rainfly

Pad