Once an order is placed, we work quickly to process and ship it, which means there’s only a short window for making changes. If you need to edit or add items to your order, here’s what you should know:. Contact Us Quickly: If you need to make any cha
We are working hard to bring our entire product catalog to everyone no matter where you live. In the meantime, though, we are only able to offer a limited selection of items to ship from our European warehouse. If you are placing an order to an addre
If you need to purchase replacement parts such as spreader bars or poles for your tent, please check our Replacement Parts collection. If an item you need is not listed there, please reach out to our Customer Support team. If we have them available,
If you'd like to cancel an order before it's processed and shipped, please contact our Customer Support right away with your order number. If the order has already been processed and shipped, you can return the item upon arrival using our Returns Por
Gift cards can be purchased directly from our website. Visit our gift card section, choose the amount, and complete the purchase. The gift card will be directly emailed to you or to the specified recipient. If there is an amount you would like on the
We understand that sometimes plans change, and you may need to cancel an order or request a refund. Here’s how you can go about it:. Act Quickly: If you want to cancel your order, it’s best to contact us as soon as possible. Once an order is processe
At this time, we do not offer customizations or special orders for our hammocks. Our products are designed with specific features and specifications to ensure the best quality, durability, and comfort for all users. While we understand the desire for
Are you ready to experience the ultimate in lay-flat hammock comfort? You can find Haven Tents products both online and in select retail locations worldwide. Here’s where you can purchase our gear:. Some of these locations may offer in-store purchase
When you visit HavenTents.com from a European location, our website will automatically recognize your country and display a popup. This popup allows you to shop in your local currency and market. Simply click the button to confirm your region, and yo
Customers in Korea have two options when purchasing Haven Tents products:. Our Main Website (HavenTents.com):. You can purchase directly from our main website, which offers the full range of Haven Tents products. However, keep in mind that items orde