Haven Tents Help Center logo
Haven Tents Help Center logo

All articles


4 articles

Shipping-related questions


How long will it take for my package to arrive?

Shipments within the USA. We work hard to get each order processed, packaged, and shipped within no more than 2 business days. Once it ships, it takes between 3 and 5 business days to arrive at your address. Shipments in Europe. Orders placed from ou

Delivery Issues

For the most part, there shouldn't be any issues with getting your tent delivered to your shipping address. Occasionally tracking information can be updated prematurely and show as delivered when in fact, it was not. We recommend waiting 48 hours to

Shipping to Canada and Europe

Our Canadian and European collections only include items that are currently stored in our international warehouses. If you would like to purchase something not included in these collections, you will need to contact us and let us know what you would

Changes to Shipping Address

Once an order is placed, it is usually packed and shipped out within 1 business day. Up until the package leaves our warehouse, changes to your shipping address can be made by sending us a message. In the event that the package leaves and a change to