Shipping-related questions
Shipments within the USA. We work hard to get each order processed, packaged, and shipped within no more than 2 business days. Once it ships, it takes between 3 and 5 business days to arrive at your address. Shipments in Europe. Orders placed from ou
For the most part, there shouldn't be any issues with getting your tent delivered to your shipping address. Occasionally tracking information can be updated prematurely and show as delivered when in fact, it was not. We recommend waiting 48 hours to
Our Canadian and European collections only include items that are currently stored in our international warehouses. If you would like to purchase something not included in these collections, you will need to contact us and let us know what you would
Once an order is placed, it is usually packed and shipped out within 1 business day. Up until the package leaves our warehouse, changes to your shipping address can be made by sending us a message. In the event that the package leaves and a change to