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Haven Tents Help Center logo

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Returns and Warranty

Questions about returns and warranty

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What is your return and warranty policy?

We stand by the quality of our products and offer a one-year limited warranty on all of them. If your product arrives damaged or defective or you encounter any issues within the first year, please let us know, and we'll ensure you're taken care of. I

Can I exchange my tent for another size if I don’t fit in it?

Absolutely! If you try out your tent and decide a different size would be better for you, you can exchange your tent yourself by heading over to our Returns Portal. If you need more help, simply send a message to [email protected] and we will be